Case Study

HR/Payroll System and Shared Services Platform Implementation for a Leading Multi-Entity Internet Business

    • Global internet conglomerate divested multiple lines of business.  Previous systems remained with the divested  companies, leaving the surviving organizations with no systems or service delivery platform.
    • Multiple legacy HR and Payroll systems inherited from acquired companies.
    • Pressure of a timeline:  EA called in to save a failing project with a go-live in only 4 months.  Scope:
      o Core HR, Benefits and Payroll modules
      o Interfaces needed for Oracle ERP, Benefits Administrators and Time & Attendance Systems
      o Complexity of 18 unique businesses, 22 legal entities, operating in 15 States.
  • Working with business leaders, created best practices framework to accommodate new organization.
  • Led and supplied direction, advice and oversight to vendors and core project resources.
  • Recommended the client to centralize and standardize all Payroll and HR systems and service for all business entities to improve scalability and agility and reduce overall cost of administration.
  • Provided chosen vendors with design and configuration requirements.
  • Created documentation and standardized all business processes.
  • Provided customized training both on-site at each business unit and in virtual training environments.
  • Led testing and validation for all systems, services and processes.
  • Provided go-live and production support services.
  • Created centralized HRIS/Payroll business operations to lower risk and cost, and achieve greater consistency, data reliability and visibility.
  • Reduced multiple systems and administrative overhead by establishing a single centralized service delivery platform.
  • Created one global view of all employee records and employee-related programs.
  • All planned modules, processes and tasks completed within tight project timeline